AGIL3 Enterprise Coaching & Value Stream Solutions, LLC Systems Thinking. AI Readiness. Value Stream Clarity. Real-World Tools That Deliver. Better Business Bureau accredited. Shop with confidence. Train with Trust. Bona fide. Certified. Let’s ride!! credly.com/users/terrel-lafrance PMP, DAC, DASSM, DAVSC, LSSMBB, APMG Change Practitioner, Change Management Institute Accredited Change Professional-Specialist, ASL, LSSMBB, and more -training informs the material we offer here. Welcome to the official Gumroad library of AGIL3 Enterprise Coaching & Value Stream Solutions, LLC! This space is built for professionals who are ready to lead with clarity, deliver value at scale, and apply systems innovation in practice—not just theory. Here, you will find a growing collection of GenAI enhanced and co-created practical resources designed for project managers, Agile and Disciplined Agile coaches, public sector leaders, veteran support professionals, and workforce developers working across complex systems. This collection includes: Value stream mapping tools for program and enterprise improvement AI integration guides for project professionals and change leaders Green project management worksheets aligned with the GPM-b certification Neurodiversity-informed training templates and coaching scripts Complete Agile coaching playbooks with Disciplined Agile, EBM, and Lean principles Project Business Foundation and contract risk tools aligned with global standards Workshop slide decks and course kits on trauma-informed leadership, change management, and AI readiness All tools in this library are grounded in field experience, aligned with globally recognized standards, and created for immediate application. 📋 BBB-compliant refund policy & code of conduct 📋 AGIL3 Refund Policy (BBB-Compliant) 🔁 Refund & Cancellation Policy We want you to be fully satisfied with your learning experience. If a course, program, or coaching package does not meet your expectations, we offer the following refund terms: ✅ Digital Downloads (e.g., Gumroad PDFs, slide decks, toolkits) Refunds available within 7 calendar days of purchase Refunds granted only if: The product was not downloaded Or you can demonstrate the material was incomplete or unusable ✅ Online Self-Paced Courses Full refund available within 14 days of purchase, provided: No more than 25% of course content has been completed You notify us via email with reason for dissatisfaction ✅ Live Training & Coaching (Virtual or In-Person) Cancellations made 7 or more days in advance: → Full refund or transfer to another session Cancellations made within 7 days of event: → 50% refund or transfer credit No-shows: → No refund, but partial credit may be issued at our discretion ⚖️ Special Consideration We offer partial or full refunds for unexpected life circumstances (illness, caregiving, financial hardship) — just reach out. We are a human-centered organization. 📧 How to Request a Refund Email: support@agil3enterprise.com Subject: Refund Request – [Course/Item Name] Include: Name, date of purchase, reason for request 🧭 AGIL3 Code of Conduct for Learners & Community Members We’re committed to creating safe, inclusive, and empowering learning environments. 💬 Respectful Participation Treat fellow learners, coaches, and facilitators with dignity and respect Disagreement is welcome — disrespect is not 👂 Inclusive Communication Avoid language that is discriminatory, ableist, sexist, racist, or offensive Ask before assuming lived experiences, especially around neurodiversity and identity 🚫 No Unauthorized Sharing Do not redistribute AGIL3 materials without written permission Certification access is for enrolled participants only 🧠 Learning with Integrity Do not falsely represent your progress, work, or certification status Plagiarism, test fraud, or false claims of certification may result in revocation 🧑‍⚖️ Complaint Handling If you experience or witness a violation of this Code of Conduct: Email: ethics@agil3enterprise.com All reports are handled confidentially and respectfully 🛡️ BBB Ethical Practices Statement AGIL3 Enterprise Coaching & Value Stream Solutions, LLC is a BBB-accredited business and upholds the BBB Standards for Trust, including: Honest advertising Transparent disclosures Privacy protection Prompt dispute resolution