Certified LeanOps Neuro-Inclusive Healthcare Innovator (CLNHI™) by AGIL3 Enterprise Coaching & Value Stream Solutions LLC
Certified LeanOps Neuro-Inclusive Healthcare Innovator (CLNHI™)
by AGIL3 Enterprise Coaching & Value Stream Solutions LLC
Certified LeanOps Neuro-Inclusive Healthcare Innovator (CLNHI™)
Transform care. Reduce defects. Empower inclusion!
Course Overview
The CLNHI™ certification program prepares healthcare professionals, project leaders, change agents, and human-centered innovators to transform healthcare systems through inclusive design, Lean Six Sigma excellence, and empathy-driven agility.
Developed by AGIL3 Enterprise Coaching & Value Stream Solutions LLC, this 16-PDU training aligns with:
PMI’s Talent Triangle (Ways of Working, Power Skills, Business Acumen)
U.S. CMS quality standards, Joint Commission practices, and ADA accessibility
Lean Six Sigma (LSS), Scrum Evidence-Based Management (EBM), and Agile coaching models
Human rights and neurodiversity principles from the Neurodiversity Foundation and USIDHR
🎓 What You’ll Learn
DMAIC for reducing errors and variation in high-stress clinical workflows
Agile-KATA (AI-enhanced) coaching for inclusive process improvement
Value stream management and LeanOps for equitable, efficient care
5S, 5 Whys, Poka-Yoke, FMEA, Voice of the Customer, and Gemba for responsive service
EBM strategies for stakeholder-centric innovation and value targeting
Interoception, communication variance, selective mutism, stimming, and patient-centered empathy
How to design safer, more responsive emergency and care environments
🧰 What’s Included
Over 50 healthcare change experiments in Lean Change Canvas format
Full DMAIC + EBM case studies with decision tables and Notion templates
Swimlane diagrams, value stream maps, control charts, and stakeholder blueprints
Self-coaching journaling system based on AI-KATA™
Final exam (30 questions) and capstone project templates
Certificate of Completion + CLNHI™ Badge (digital + printable)
Full accessibility and alignment with ADA and neurodiverse learning needs
🏅 Badge Description (for resume, LinkedIn, and ePortfolios)
Holders of the Certified LeanOps Neuro-Inclusive Healthcare Innovator (CLNHI™) badge have demonstrated the ability to integrate Lean Six Sigma, Agile, and human rights-informed methods to reduce healthcare system waste and variation while empowering neurodiverse individuals through inclusive design. Earners are skilled in stakeholder-centered process improvement, empathy-driven coaching, and aligning healthcare practices with CMS, Joint Commission, and PMI standards.
🏢 About the Instructor
The CLNHI™ course was developed by Dr. Casey LaFrance, a nationally recognized scholar, author, and trainer in public sector innovation, neurodiversity leadership, and healthcare operations improvement. His credentials include:
Lean Six Sigma Master Black Belt (SSGI)
Certified Lean Healthcare Professional (SSGI)
Lean Six Sigma Black Belt (MSI) and Green Belt in Healthcare (SSGI & MSI)
Certified Change Management Practitioner (APMG)
Accredited Change Professional (Change Management Institute)
Professional Scrum Master (PSM), Scaled Professional Scrum (SPS)
Disciplined Agile Coach (DAC), Senior Scrum Master (DASSM), Value Stream Consultant (DAVSC)
Green Project Manager (GPM-b)
USIDHR Certified Human Rights Consultant
Reframing Autism Certificate Holder (Neurodiversity Foundation)
Certified AI Product Manager (IBM)
Dr. LaFrance is co-founder of AGIL3 Enterprise Coaching & Value Stream Solutions, LLC, a Better Business Bureau–accredited company. He is a respected contributor to research and training in inclusive design, Agile transformation, systems thinking, and LeanOps integration.
✅ Requirements
Participate in all self-study or group-based activities
Keep a reflective AI-KATA journal
Complete the capstone project
Pass the final assessment exam
📍How to Use This Guide
This course can be used for:
PMI recertification (Ways of Working, Power Skills, Business Acumen)
Lean Six Sigma PDUs
Professional development for CMS-compliant healthcare organizations
Continuing education in neurodiversity-affirming care
Course Overview The CLNHI™ certification program prepares healthcare professionals, project leaders, change agents, and human-centered innovators to transform healthcare systems through inclusive design, Lean Six Sigma excellence, and empathy-driven agility. Developed by AGIL3 Enterprise Coaching & Value Stream Solutions LLC, this 16-PDU training aligns with: PMI’s Talent Triangle (Ways of Working, Power Skills, Business Acumen) U.S. CMS quality standards, Joint Commission practices, and ADA accessibility Lean Six Sigma (LSS), Scrum Evidence-Based Management (EBM), and Agile coaching models Human rights and neurodiversity principles from the Neurodiversity Foundation and USIDHR 🎓 What You’ll Learn DMAIC for reducing errors and variation in high-stress clinical workflows Agile-KATA (AI-enhanced) coaching for inclusive process improvement Value stream management and LeanOps for equitable, efficient care 5S, 5 Whys, Poka-Yoke, FMEA, Voice of the Customer, and Gemba for responsive service EBM strategies for stakeholder-centric innovation and value targeting Interoception, communication variance, selective mutism, stimming, and patient-centered empathy How to design safer, more responsive emergency and care environments 🧰 What’s Included Over 50 healthcare change experiments in Lean Change Canvas format Full DMAIC + EBM case studies with decision tables and Notion templates Swimlane diagrams, value stream maps, control charts, and stakeholder blueprints Self-coaching journaling system based on AI-KATA™ Final exam (30 questions) and capstone project templates Certificate of Completion + CLNHI™ Badge (digital + printable) Full accessibility and alignment with ADA and neurodiverse learning needs 🏅 Badge Description (for resume, LinkedIn, and ePortfolios) Holders of the Certified LeanOps Neuro-Inclusive Healthcare Innovator (CLNHI™) badge have demonstrated the ability to integrate Lean Six Sigma, Agile, and human rights-informed methods to reduce healthcare system waste and variation while empowering neurodiverse individuals through inclusive design. Earners are skilled in stakeholder-centered process improvement, empathy-driven coaching, and aligning healthcare practices with CMS, Joint Commission, and PMI standards. 🏢 About the Instructor The CLNHI™ course was developed by Dr. Casey LaFrance, a nationally recognized scholar, author, and trainer in public sector innovation, neurodiversity leadership, and healthcare operations improvement. His credentials include: Lean Six Sigma Master Black Belt (SSGI) Certified Lean Healthcare Professional (SSGI) Lean Six Sigma Black Belt (MSI) and Green Belt in Healthcare (SSGI & MSI) Certified Change Management Practitioner (APMG) Accredited Change Professional (Change Management Institute) Professional Scrum Master (PSM), Scaled Professional Scrum (SPS) Disciplined Agile Coach (DAC), Senior Scrum Master (DASSM), Value Stream Consultant (DAVSC) Green Project Manager (GPM-b) USIDHR Certified Human Rights Consultant Reframing Autism Certificate Holder (Neurodiversity Foundation) Certified AI Product Manager (IBM) Dr. LaFrance is co-founder of AGIL3 Enterprise Coaching & Value Stream Solutions, LLC, a Better Business Bureau–accredited company. He is a respected contributor to research and training in inclusive design, Agile transformation, systems thinking, and LeanOps integration. ✅ Requirements Participate in all self-study or group-based activities Keep a reflective AI-KATA journal Complete the capstone project Pass the final assessment exam 📍How to Use This Guide This course can be used for: PMI recertification (Ways of Working, Power Skills, Business Acumen) Lean Six Sigma PDUs Professional development for CMS-compliant healthcare organizations Continuing education in neurodiversity-affirming care Let me know if you'd like: A marketing tagline version for the badge A fillable Notion-based portfolio upload guide An affiliate program pitch or email to invite organizations to offer this course internally An ADA and accessibility compliance notice